Zener Engineering Services Limited (ZES), whose registered office is at Rutherford House, Warrington Road, Birchwood, Warrington, WA3 6ZH United Kingdom, are a Specialist Engineering Consultancy Service provider operating in the life science industry.
ZES act as the data controller of personal information obtained from ZES Clients, who have a need for engineering consultancy services and of personal information submitted by Subcontractor Companies and Subcontractor Consultants, who are interested in providing their services on a subcontract or PAYE basis via ZES.
ZES have appointed Director David Easton as Data Protection Officer ("DPO"), who can be contacted via the ‘Contact ZES’ page of the ZES website www.zeneronline.co.uk.
This privacy policy describes how data from ZES Clients, Subcontractor Companies, Subcontractor Consultants and PAYE Consultants is obtained, processed, forwarded and what individual parties' rights are in respect of their personal data held by ZES. If these parties have any concerns or questions regarding the processing of personal information, please contact the ZES DPO.
ZES are registered with the ICO.
Collecting and Processing Information
The main aim of ZES is to provide engineering consultancy services to life science industry Clients, utilising Subcontractors to fulfil ZES Clients’ requirements. In order to provide this service and for ZES to satisfy their legal and business obligations, ZES collect essential required Personal Data (Identity Information) for further processing as necessary:
- in order to take contract negotiation steps, at the request of the Subcontractor prior to entering into a formal contract
- in the performance of a contract to which the Subcontractor Company and Subcontractor Consultant subscribe
In the case of a Subcontractor Company, details such as company name, registered office address, company number, VAT number, telephone numbers, email address and intended consultant CV, are required for contract negotiations. In the case of the Subcontractor Consultant, details such as name, address, telephone numbers and email address are required for contract negotiations.
How ZES Process Data
- To facilitate the contract negotiation process with specific Clients who have specific requirements
- To allow details of Subcontractor Consultant skills and experience, to be viewed by ZES Clients following consent being provided by the Subcontractor Consultant in each case
- To keep the Subcontractor Consultant informed of future opportunities, which ZES think may be of interest to the Subcontractor Consultant, via email and telephone
- To carry out ZES obligations arising from any contracts entered into between the Client, Subcontractor Company, Subcontractor Consultant and ZES
- To carry out ZES obligations arising from any contracts (or contract negotiations) entered into between the Subcontractor Company, Subcontractor Consultants and ZES
- ZES do not use Client, Subcontractor Companies and Subcontractor Consultants personal information to make solely automated decisions
How Does ZES Receive Information About You?
• When you voluntarily provide us with your personal details in order to register on our Site;
• When you use or access our Site in connection with your use of our services;
• From third-party providers, services and public registers.
What Information Does ZES Collect?
The first type of Personal information is unidentified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“Non-personal Information”). ZES are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. ZES may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).
The second type of Personal Information, which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes Device Information.
ZES collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the ZES website Site.
Access to Personal Information
ZES want Clients, Subcontractor Companies and Subcontractor Consultants to be in control of how their personal information is used. If a Client, Subcontractor Company or Subcontractor Consultant wishes to inform ZES of any changes to their personal information or wish to correct the personal information ZES hold, they can contact ZES via the 'Contact ZES' page of the ZES website www.zeneronline.co.uk.
In the event that the Client, Subcontractor Company or Subcontractor Consultant:
- Has any queries about the information that ZES holds
- Wishes to inform ZES of any changes in information or wishes to correct the information ZES hold
- Has any requests with regard to ZES processing of personal data
- Wishes to access information held by ZES
- Does not wish ZES to hold personal information
The Client, Subcontractor Company or Subcontractor Consultant is entitled to inform ZES at any time and ZES will remove all such information as specified by the Client, Subcontractor Company or Subcontractor Consultant, from ZES database/systems in accordance with the law.
Please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.
The Sharing of Personal Information
From time to time, ZES may send Clients, Subcontractor Company and Subcontractor Consultants information that ZES perceive may be of interest. ZES send such information by SMS and /or email.
If at any time, Clients, Subcontractor Company and Subcontractor Consultants prefer not to receive further communications from ZES in any form, they have the ability to unsubscribe from such communications by contacting ZES via the 'Contact ZES' page of the ZES website www.zeneronline.co.uk.
ZES do not rent, sell or share Users’ information with third parties, except for legitimate business reasons.
ZES may also disclose information if we have good reason to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case ZES find it necessary in order to enforce intellectual property or other legal rights.
How the ZES Website Uses Hyperlinks
The ZES website contains links to other websites, which are outside the control of ZES and are not covered by this statement. If you access other sites using the links provided, the operators of these sites may collect information from you, which will be used by them in accordance with their Privacy Policy, which may differ from the ZES Privacy Policy.
How ZES Ensure Data Quality
Data Retention by ZES
ZES retain Client, Subcontractor Company and Subcontractor Consultant personal data for varying time periods in order to assist ZES in complying with legal and regulatory obligations, to enable compliance with any requests made by regulators or other relevant authorities and agencies, to enable ZES to establish, exercise and defend legal rights and claims, and for other legitimate business reasons.
ZES retain Client, Subcontractor Company and Subcontractor Consultant personal data for the period of time required for the purposes for which it was collected, any compatible purposes which ZES subsequently establishes, any new purposes to which Client, Subcontractor Company and Subcontractor Consultants subsequently consent, or to comply with legal, regulatory and policy requirements.
Security Measures Undertaken by ZES
ZES do not have the means to check the identities of people using the ZES website www.zeneronline.co.uk.
Rights to Access, Correct and Delete
ZES Clients, Subcontractor Companies or Subcontractor Consultants, have the right to request access to any of their personal information that ZES may hold, and to request correction of any inaccurate data relating to themselves. ZES Clients, Subcontractor Companies or Subcontractor Consultants, furthermore have the right to request deletion of any irrelevant data ZES may hold relating to themselves.
ZES Clients, Subcontractor Companies or Subcontractor Consultants have the following additional rights:
- The right to restriction of processing. Where Clients, Subcontractor Companies or Subcontractor Consultants information is subjected to restriction, ZES will only process information with the consent of the Client, Subcontractor Companies or Subcontractor Consultant, or for the establishment, exercise or defence of legal claims.
- The right to withdraw consent at any time, by contacting ZES.
- The right to object to processing justified on legitimate ZES business interest grounds. If an objection is received, ZES must stop that processing unless ZES can either demonstrate compelling legitimate grounds for the processing that override the Clients, Subcontractor Companies or Subcontractor Consultants' interests, rights and freedoms or where ZES need to process the data for the establishment, exercise or defence of legal claims. ZES may rely upon legitimate business interests as a basis for information processing and demonstrate compelling legitimate grounds, but ZES will consider each case on an individual basis.
- Clients, Subcontractor Companies or Subcontractor Consultants also have the right to lodge a complaint with a supervisory authority.
The ZES Cookies Policy
- 'session cookies', which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;
- 'persistent cookies', which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where ZES need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;
- 'third-party cookies', which are set by other online services who run content on the page you are viewing, for example by third-party analytics companies who monitor and analyse our web access.
Use of Script Libraries (Google Web Fonts)
Third-party Collection of Information
This Privacy Policy does not apply to the practices of companies that ZES do not own or control, nor to individuals whom ZES do not employ or manage, including any of the third parties which ZES may disclose information to as set out in this Privacy Policy.
Transfer of Data Outside the EEA
ZES Media Advertisements
You may opt out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites:http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.
Marketing Undertaken by ZES
To respect your right to privacy, within such marketing materials ZES provide you with the means to opt out of receiving further marketing offers from us. If you unsubscribe, ZES will remove your email address or telephone number from our marketing distribution lists.
Please note that even if you have unsubscribed from receiving marketing emails from us, ZES may send you other types of important email communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.
Corporate Transaction
How ZES Protects Minors
PayPal Payments
ZES use PayPal for payments and other services. If you wish to use one of these services and pay on the ZES website, PayPal may collect the personal data you provide, such as payment and other identifying information. PayPal uses this information to operate and improve the services it provides to ZES and others, including for fraud detection, harm and loss prevention, authentication, analytics related to the performance of its services, and to comply with applicable legal requirements. The processing of this information will be subject to the PayPal Privacy Statement available at PayPal.com.
Changes to this Policy
Any changes ZES make to their Privacy Policy in the future will be posted on this page. ZES encourage Clients, Subcontractor Companies and Subcontractor Consultants to check the date of this policy, whenever you visit our website for any updates or changes. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.
This policy was last updated in Oct 2023.
Zener Engineering Services Ltd
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